Job management software for plumbers
Plumbing is two businesses sharing a van: emergencies that have to be answered today, and installation work booked weeks out. Software earns its place by keeping the second one from being eaten by the first.
Emergencies are a scheduling problem, not a diary problem
A burst pipe at nine in the morning costs you more than the hour it takes. It costs the boiler service you now have to move, the customer you have to phone, and the twenty minutes you spend working out who is nearest.
A schedule that shows every plumber's day in one view answers that in seconds. Drag the emergency into the nearest gap, and the system warns you if that slot is already taken rather than letting you find out at the door.
Photograph what you found, not just what you fixed
Half of a plumber's disputes are about the state of something before the work started. A photo of the corroded valve, the compression joint somebody else made, or the floor as you found it takes ten seconds and settles the argument.
Those photos belong to the job. Mark the ones the customer should see, keep the rest internal, and both sets stay on the property's history for the next visit.
Recurring work should not depend on memory
Boiler services, landlord safety checks, commercial maintenance rounds — this is the revenue that keeps a plumbing business steady, and it is the revenue most easily lost. Scheduled ahead as jobs, the due work is a list you can look at instead of something you hope you remember.
- Which properties are due, and which have not been booked yet
- What was replaced last visit, with the photos taken at the time
- Which sites have more than one boiler and more than one contact
- What is open, what is overdue, and what closed this week
Landlords and letting agents want to see it
Managed property work comes with a reporting expectation you cannot meet from a notebook. The customer portal gives the agent their own link to the job: progress, the photos you shared, the documents, and an approval when it closes.
For an agent choosing between two plumbers, being able to see the work without phoning is often the whole decision.
One property, one history
The plumber who knows which boiler is in the house, what was done to it and when, quotes faster and guesses less. Full job history per customer is what turns a return visit from an investigation into a job.
Frequently asked questions
Can I fit an emergency into an already full day?
Drag it into the schedule and the conflict warning tells you if the plumber already has work in that slot. Moving the displaced job is one more drag, and everyone sees the change.
Can I keep photos the customer should not see?
Every file is marked customer-visible or internal when it is uploaded, so what goes to the portal is a decision rather than an accident.
Does it handle recurring maintenance?
Recurring work is scheduled ahead as jobs, so the due list is on the planner and the dashboard instead of in someone's head.
Does it send invoices to customers?
No. It manages the job, the record and the customer's view of it; billing your customers stays in your accounting software.