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Legal Notice / Imprint

The provider's mandatory identifying details and contact routes, the hosting providers, and the copyright and consumer dispute resolution information.

Last updated
2026-08-04
Version
1.0.0
Reading time
7 min read

1. Provider details

This website and the RavSolutions service available on it are operated by Varga Richárd E.V.. Registered seat: 2030 ÉRD, VISEGRÁDI UTCA 4030/A/1. The company is represented by Varga Richárd E.V..

Registering authority: . Company registration number: 62764999. Tax number: 92343328-1-33. EU VAT number: HU92343328.

This imprint carries the mandatory information required by Section 4 of Hungarian Act CVIII of 2001 on electronic commerce services and information society services, and by Article 5 of Directive 2000/31/EC.

The details stated here are identical to those in clause 1 of the Terms and Conditions. In the event of a discrepancy, the authoritative entries of the company register prevail.

2. How to reach us

E-mail: info@ravsolutions.eu. Phone: . By post at the registered seat (2030 ÉRD, VISEGRÁDI UTCA 4030/A/1). All three routes are suitable for direct and effective communication with the provider.

Data protection questions and data subject requests are welcome at privacy@ravsolutions.eu; the details are set out in the privacy notice and the GDPR notice. Data protection officer: none appointed; not required under Art. 37 GDPR.

We answer enquiries reaching us — complaints included — in writing within 30 days of receipt. There is no contact form on the website: the contact page publishes our e-mail address, and the message is sent by your own mail programme.

3. The service and where it is available

RavSolutions is a cloud software service (SaaS) for managing jobs, customers and the documents belonging to them. Under Hungarian Act CVIII of 2001 it qualifies as an information society service.

The service is available at the following addresses: www.ravsolutions.eu (public website), app.ravsolutions.eu (application), portal.ravsolutions.eu (customer portal) and api.ravsolutions.eu (application programming interface).

The contract is concluded electronically, by registering; the process of conclusion, the plans, the fees, the trial period, termination and the consumer right of withdrawal are set out in the Terms and Conditions. The contract does not qualify as a contract put in writing, we do not file it, and it is therefore not retrievable on paper afterwards. The language of the contract is the language in which the subscriber accepted the Terms and Conditions.

4. Authorisations, regulated professions, codes of conduct

Providing the service is not an activity subject to authorisation, so no authorising authority and no licence number is stated (Section 4(d) of Act CVIII of 2001).

The activity is not a regulated profession, so no information about professional body registration, professional title or professional rules has to be published (Section 4(e)).

We have not subscribed to any code of conduct, and no such code is therefore available (Section 4(g)). Clause 4 of the Terms and Conditions records the same.

5. Hosting and infrastructure providers

The application servers and the database are operated by RackForest Zrt. in Hungary (EU). Registered address: 1132 Budapest, Victor Hugo utca 11. 5. em. B05001.. Contact: info@rackforest.hu.

Uploaded files, attachments and invoice PDFs are stored in the R2 object storage of Cloudflare, Inc., configured for European Union. Our mailboxes are operated by Brevo.

The other providers involved in delivering the service — the payment, invoicing and e-mail sending providers — are listed in full in section 5 of the GDPR notice. We announce the engagement of a new provider at least 30 days before it starts.

6. Copyright and trade marks

The website and the application — including the texts, images, illustrations, interface elements, visual identity and source code — are the intellectual creation of the provider and are protected by Hungarian Act LXXVI of 1999 on copyright. The RavSolutions sign belongs to the provider.

Viewing, downloading and printing the content is permitted for your own, non-commercial purposes only. Any other use — in particular reproduction, communication to the public, adaptation and commercial exploitation — requires the provider's prior written permission.

Content uploaded to the platform by subscribers remains theirs and the provider acquires no ownership in it; clause 13 of the Terms and Conditions governs this. The service also makes use of third-party open source components, which are governed by the licence terms of the component concerned; we publish these on the Licences page.

8. Complaints and consumer dispute resolution

You may submit a complaint at info@ravsolutions.eu or by post at the registered seat. We examine the complaint and answer it in writing, with reasons, within 30 days of receipt. The detailed rules of complaint handling are in clause 19 of the Terms and Conditions.

A consumer may turn to the county (metropolitan) government office acting in its consumer protection capacity, competent for the consumer's place of residence. Contact details of these offices are available at kormanyhivatalok.hu.

For the out-of-court settlement of a dispute connected with the contract, a consumer may turn to a conciliation body. The body competent for the provider's registered seat has jurisdiction, but the consumer may also request the body of their place of residence or stay; contact details are available at bekeltetes.hu. We are under a duty to cooperate in conciliation body proceedings, but we have made no general declaration of submission.

The European Commission's online dispute resolution (ODR) platform ceased to operate on 20 July 2025 — Regulation (EU) 2024/3228 repealed Regulation (EU) No 524/2013 which established it — and we therefore publish no link to it. For consumer disputes the forums above and the courts remain available to you.

10. Publication and changes

This imprint is published under the version number and date shown in the header. We update it when the provider's details, contact routes or the providers involved in delivering the service change; the change is carried through as soon as possible.

The imprint is available in the following languages: English, Deutsch, Français, Español, Italiano, Magyar, Polski, Slovenščina, Slovenčina, Čeština, Nederlands. In the event of a discrepancy between the language versions, the Hungarian version prevails.

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